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FAQ

Here, we have compiled answers to address commonly asked questions about DStv’s services, troubleshooting devices, and understanding decoder functionality.

Our goal is to ensure your viewing experience is top-notch, and we strive to offer comprehensive solutions. However, if you can’t find the information you need, we encourage you to seek assistance from an approved DStv technician through our website.

How much does a DStv installer charge?

 DStv installers typically charge a labor rate that can range between R400.00 to R750.00 per hour depending on the installation. 

How do I get a DStv technician?

 You can get a DStv technician by contacting DStv’s customer support or by booking an appointment on their official website. In addition, DStv-approved technicians can often be found in electronic retail stores or local classifieds. 

Can I install my own DStv?

While it is possible to install your own DStv, it’s generally recommended to hire a professional installer. This is because proper installation requires specific tools and knowledge about satellite dish alignment, cable routing, and decoder setup.

What does DStv installation include?

A typical DStv installation includes setting up the dish, installing the LNB, routing and connecting the cable, and setting up the decoder. For a detailed breakdown, you can refer to the pricing list. For example, a 10m cable is included in the price.

How long does it take for DStv to be installed?

The time it takes to install DStv can vary based on the complexity of the installation, but it typically takes between 1 to 3 hours.

Can I install DStv Explora myself?

While technically possible, it is usually recommended that DStv Explora installations be done by a professional to ensure optimal setup and connection.

What documents do I need to get DStv?

 To get a DStv subscription, you typically need to provide your South African ID number, proof of residence, and banking details for debit order arrangements. 

Can you get DStv without a dish?

DStv requires a satellite dish to receive signals for their traditional TV services. However, you can use DStv Now, their streaming service, which doesn’t require a dish but does require a good internet connection. 

Do I need DStv if I have Fibre?

If you have Fibre, you may not need DStv if you are happy with streaming services alone. However, DStv may still be useful if you want to access certain channels or live broadcasts not available on streaming platforms. 

How much is DStv now per month?

The price of DStv Now varies depending on the package, with MultiChoice 2023 price listed as R994 per month. 

What is the cheapest DStv decoder?

The cheapest DStv decoder package is available from R29 per month. It comes with a Stream Decoder and provides access to 25+ Channels. 

How much is it to install a dish?

The cost of installing a dish can vary based on the type of dish and the specifics of the installation. For a 60-90m Satellite Dish, the cost ranges from R250.00 to R450.00.