Terms and Conditions of Use

These terms and conditions (“Agreement”) govern your use of the DSTV Pro Installation website (“Website”) and the services offered through the Website. By accessing or using our Website, you agree to comply with these terms and conditions. If you do not agree with any part of this Agreement, you must not use our Website.

Purpose of the Website and Services

The Website serves as a platform to connect homeowners in South Africa with a network of accredited DSTV installers. Our services include facilitating enquiries for DSTV repairs, upgrades, and installations.


The Website and services are available to homeowners in South Africa seeking DSTV-related services.

Account Creation and Enquiries

Users can make enquiries by using the contact form or contacting the installers directly through the telephone numbers provided on the Website. Account creation is not required for making enquiries.

Information Collection and Protection

We collect and store the following information from users: name, email, address, telephone, and the type of service needed. The information collected is used solely for the purpose of connecting users with installers and providing the requested services. We are committed to protecting user data and will implement reasonable security measures to safeguard the information collected.

Use of Cookies

We use cookies and similar technologies to enhance user experience, analyze website traffic, and improve the functionality of the Website. By using our Website, you consent to the use of cookies in accordance with our Cookie Policy.

Intellectual Property Rights

All intellectual property rights related to the content on our Website, including but not limited to text, graphics, logos, and images, are either owned by us or licensed to us. Users are prohibited from modifying, distributing, reproducing, or creating derivative works based on our Website content without our prior written consent.

Limitation of Liability and Disputes with Installers

DSTV Pro Installation acts solely as a facilitator connecting homeowners with accredited DSTV installers. While we screen and vet our installers, we do not guarantee their services or workmanship. Any dissatisfaction, disputes, or claims arising from the installation services provided by the installers should be directly addressed with the respective installer. DSTV Pro Installation shall not be held liable for any refunds, compensation, or resolution of such matters.

Please note that it is the homeowner’s responsibility to ensure they are satisfied with the installer’s services and to communicate directly with the installer regarding any issues or concerns.

This clause is subject to the applicable laws and regulations governing consumer rights and dispute resolution in South Africa.


Users can request termination of their account or removal of their personal data from our Website by sending an email to info@dstvproinstallation.co.za.

Dispute Resolution

Any disputes arising from or relating to this Agreement or the use of our Website shall be resolved through negotiation and, if necessary, through mediation or arbitration, in accordance with the laws of South Africa.

Modifications to the Terms and Conditions

We reserve the right to modify or update these terms and conditions at any time without prior notice. It is the user’s responsibility to review the terms periodically for any changes. Continued use of the Website after any modifications constitutes acceptance of the revised terms and conditions.

Applicable Laws and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of South Africa. Any legal actions arising from this Agreement shall be subject to the exclusive jurisdiction of the courts of South Africa.

Contact Information

For any questions, concerns, or support related to this Agreement or our Website, please contact us via email at info@dstvproinstallation.co.za.

Cookie Policy

Our Website uses cookies to enhance user experience and improve the functionality of the Website. By continuing to use our Website, you consent to the use of cookies in accordance with this policy.

What are Cookies?

Cookies are small text files that are stored on your device (computer or mobile device) when you visit our Website. They allow us to remember your preferences, improve website performance, and provide a personalized user experience.

Types of Cookies We Use

  1. Necessary Cookies: These cookies are essential for the proper functioning of the Website and enable core functionality such as security, network management, and accessibility.
  2. Analytics Cookies: We use analytics cookies to collect information about how visitors use our Website. This helps us analyze data and improve the performance and effectiveness of our services.
  3. Third-Party Cookies: Our Website may also contain cookies from third-party service providers, such as Google Analytics, to track and analyze user behavior and provide targeted advertisements.

Managing Cookies

You can manage and control cookies through your browser settings. Please note that blocking or deleting cookies may affect your experience and functionality on our Website.