DSTV Decoder Repair & Replacement
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Welcome to our Frequently Asked Questions page! Here, you’ll find answers to common inquiries about DStv’s services, device troubleshooting, and decoder functionality.
We aim to provide comprehensive solutions to enhance your viewing experience, but if you don’t find what you’re looking for, feel free to request assistance from an approved DStv technician via our website.
How do I fix a corrupted DStv Explora decoder?
What do I do if my DStv Explora is not working?
Where can I replace my DStv decoder?
Where can I take my DStv decoder for testing?
What causes DStv Explora to be corrupted?
What causes a decoder not to switch on?
Can a DStv decoder be repaired?
Is there a reset button on a DStv decoder?
reset button on the front of the decoder. For a standard Explora decoder, you can hold the “standby” button for a few seconds. Alternately switch the decoder off via the plug switch.