Introduction
Ever wondered how to regain complete control of your DStv primary decoder when your remote starts operating both decoders simultaneously? Well, this guide is for you! We’ll easily demystify the steps to reset your DStv remote from 2 to 1.
Understanding Your DStv Remote
Your DStv remote comes with a built-in feature called MultiView. This function allows your remote to control two different DStv decoders. A handy feature for households with more than one decoder, right? But there can be times when you would want to disable this feature. So let’s understand more about it.
The Purpose of a MultiView Feature
A DStv remote capable of controlling two decoders is a nifty feature for households with dual-view settings. It means you can switch between decoders without needing another remote. However, it can also lead to unintended channel changes if you only want to control one decoder.
Identifying Your DStv Remote Version
Before you proceed, ensure you know which DStv remote version you have. The resetting process may slightly vary between models, but this guide will primarily focus on the common B5 remote model.
Step-by-Step Guide to Reset Your DStv Remote
If you’re ready to restore your DStv remote’s control to just one decoder, follow these steps:
Turning Off the Secondary Decoder
Ensure that the secondary decoder is turned off. This precaution ensures that the resetting process only affects the primary decoder.
Resetting the Remote
Here’s how you can reset your remote:
Step 1: Prepare Your Remote
Ensure the DStv remote is in “TV1” mode. You’ll know it’s in this mode if the LED next to the TV1 label is glowing when a button is pressed.
Step 2: Input the Reset Code
Press and hold the “i” button and the “Back” arrow button simultaneously until the “TV1” and “TV2” mode lights flash alternately.
Step 3: Confirming the Reset
Release the buttons, and the lights will go out after flashing a few more times. Now, your DStv remote should only control your primary decoder.
Troubleshooting Common Issues
Even with the right steps, sometimes things might not work as expected. Let’s address some common issues:
No Response from the Remote
Check the batteries. Sometimes, a low battery could be the culprit. Also, make sure you are pointing the remote directly towards your decoder.
The Remote is Still Controlling Both Decoders
Ensure that the secondary decoder is turned off during the resetting process. If the problem persists, you might need to contact DStv support for assistance.
Conclusion
Resetting your DStv remote from 2 to 1 can enhance your viewing experience, particularly in households with dual decoders. By following this guide, you should be able to regain full control of your primary decoder with ease. Happy viewing!
FAQs
- Can I reset my DStv remote to control both decoders again? Yes, you can repeat the same steps while the secondary decoder is turned on to enable the MultiView feature again.
- Why does my DStv remote control both decoders? This is due to the MultiView feature, which is enabled by default on most DStv remotes. It allows the remote to control two decoders simultaneously.
- Can I use this guide for other DStv remote versions? This guide is designed primarily for the B5 remote model. However, the process should be similar for other versions. Always check the user manual for specific instructions.
- What to do if my DStv remote is not responding after the reset? First, check the batteries. If the issue persists, contact DStv support for assistance.
- Can I control two different DStv decoders in different rooms? Yes, the MultiView feature enables your DStv remote to control two decoders in different rooms.
With over a decade of experience in satellite installation, Mthunzi is a seasoned Satellite Installation Technician at DStv Pro Installation. Recognized for his meticulous attention to detail and expert knowledge in signal troubleshooting, Mthunzi has successfully completed over 1,000 installations, earning a reputation for reliability and excellence. Certified and constantly updated on the latest technology, he’s the go-to professional you can trust for a seamless DStv experience.